Or, follow these simple instructions
Frequently Asked Questions
You can remove the hoses by applying pressure to the blue circle around the flexi while simultaneously pulling the hose out.
The valve should be installed on the compression/isolation fitting before the filter (with water flowing in the direction of the arrow). We recommend fitting it. The valve prevents any backflow, maintaining optimal water quality and system performance.
The IN flexi should be installed to your isolation valve, and the OUT flexi should lead towards your tap.
Yes, this will prevent leaks!
Our newer models now have the buzzers located in the head of the filters! Press and hold it until it beeps to activate the 1-year countdown timer.
To activate the buzzer, press and hold the button on the buzzer for up to 3 seconds.
Please follow these 4 simple steps: https://water2.com/products/fluoride-filter-add-on
Yes, make sure the filter is installed in the correct sequence and orientation. The water should flow through the Pod 2.0 and then through the Fluoride Filter. Ensure that the arrows on the inlet and outlet align with the direction of the water flow.
Follow these simple steps: https://water2.com/pages/capsule-setup
Yes! We even have a taste guarantee. If you don't taste the difference, send it back for a full refund!
Water2 is designed for a simple install, we like to aim for around 10 minutes!
Yes, the product has a 5 year warranty. Please ensure your Water2 is only connected to the kitchen cold tap and not any other appliances. On top of that we have our 100 day money-back guarantee!
Order before 3pm and it'll be sent that same day!